Flexmar LMS

Manufacturing Learning Management System for National Dealer Program

FLEXMAR is a manufacturer of polyaspartic floor coating systems applied on residential and commercial concrete floors. Since 2006, FLEXMAR has distributed flooring through a nationwide dealer network.

CHALLENGE

FLEXMAR's training program needed to expand and scale.

Dealers located across the US needed primary training as well as ongoing traiining for new employees.

Travel costs and schedule disruptions limited training opportunities.

Multiple instructors and learning environments increased the variability of training methods and outcomes.

8 week onboarding and training timeline.

OPPORTUNITY

Out-of-the-box thinking and a new approach were needed to develop, scale, and maintain a new training program.

Develop consistent technical training of the course material.

Execute cost-effective, scalable training delivered to the dealers when they needed.

Deliver personalized training for each team member's specific role in the selling, preparation, and application of the flooring systems.

Reduce onboarding and training time to under 2 weeks.

Dealer Learning Management System

The FLEXMAR LMS is provided a repeatable, scalable, and technical training program to be delivered to dealers digitally.

BENEFITS

Improved training program with reduced costs and scaleable national distribution.

Standardize scripting and training materials developed and memoralized in written form and converted to video presentations.

Travel costs eliminated with training available to approved dealear 24x7x365 on their desktop, tablet, or mobile phone.

A centralized platform created for future expansion and rapid development of new training initiatives.

Training and onboarding time reduced to under 2 weeks.

RESULTS

90%

90% reduction in variable training cost per dealer

$2.5K

$2,500 annual revenue stream per dealer created for training portal access

8

8 weeks reduction in onboarding to
training time

75%

75% reduction in onboarding and
training time

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